Shipping & Delivery Policy

General

Kydsmart.com has a transparent and clear shipping policy for all orders placed on our website. Kydsmart.com understands that getting your items quickly is important to you, so we make every effort to process your order quickly. We are committed to delivering your order accurately, in good condition, and as per the timeline promised by us on our website.    

Payment Acceptance Method:

a) All major Credit Cards/Debit Cards (Visa, Master, Amex)

b) Net Banking

c) Cash on delivery (upto Rs.10,000 only)

d) E wallets (e.g Paytm)

Delivery Period:

We ship on all week days (Monday to Saturday), excluding public holidays.

To ensure that your order reaches you in the fastest time and in good condition, we only ship through reputed courier agencies.

We make our best efforts to ship each item in your order within 2-3 working days of the order. However in some cases, we may take longer, up to 5 working days, to ship the order as we may have to procure it from some other stores or our suppliers.

While we shall strive to ship all items in your order together, this may not always be possible due to product characteristics, or availability.

Timelines

It shall always be our endeavour to complete the delivery of all the orders at the earliest the following timelines shall be followed for delivery:

a) The delivery timeline is 4 – 5 working days from the date of placing the order.

b) In rare cases if item ordered is out of stock the revised delivery timelines will be communicated at the time of the order.

Other matters

Please note all items will be shipped with an invoice mentioning the price, as per Indian Tax Regulations.

You will be notified by an e-mail and sms within 24 hours about the time taken and dispatch of your order.

An email and sms will be sent to you on shipment of your order. This will contain the order number and other details of your order.

You may track the shipping status of your order by the tracking shipment ID e-mailed to your e-mail ID.

Once an order is placed, if there are any changes in the shipping address, it has to be informed to our customer service with 24 hours of placing the order. There are no hidden costs or additional shipping charges.