PRIVACY POLICY
Overview

We consider the privacy and protection of our User’s personal data to be of high importance. Our practices and procedures in relation to the collection and use of personal data have been set-out below in order to ensure the safe usage of the Website for you. We have implemented reasonable security practices and procedures that are commensurate with the information assets being protected with the nature of our business. While we try our best to provide security that is better than the industry standards, because of the inherent vulnerabilities of the internet, we cannot ensure or warrant complete security of all information that is being transmitted to us by you. Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically. By visiting this Website, you agree to be bound by the terms and conditions of this privacy policy (“Privacy Policy”) (along with the Terms of Use).

Information Collected

We collect contact information and other personal identifying information ("Personal Data") through our Website only for the purposes as mentioned below in this Privacy Policy. In general, you may browse our Website anonymously but when you browse our Website, we automatically receive your computer’s internet protocol (“IP”) address in order to provide us with information that helps us learn about your browser and operating system.  Further, when you purchase products through our Website we require or may require the collection of some personally identifying information, such as your name, address, contact number, other payment instruments’ details etc. Our store is hosted on Amazon Web Service (“AWS”). AWS stores the data on a secure server behind a firewall.

Purpose of Information Collection

We will collect, record, store, handle and use your personal data only for the purpose of enabling you to purchase products sold through us and/ or our affiliates and, unless you opt-out of non-essential communication, to inform you about our store, new products and other updates. We use your personal information to resolve disputes; help promote a safe service; calibrate consumer interest in our products and services, inform you about online and offline offers and updates; troubleshoot problems; customize your experience; detect and protect us against error, fraud and other criminal activity; collect money; enforce our terms and conditions; and as otherwise described to you at the time of collection of the data.

Consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at care@kydsmart.com or mailing us at: Gariddhi E-Serve Private Limited 2/1B Dr. Rajendra Road, Kolkata, WB, 700020, India

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Use.

Privacy and Security Policy

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent and we only use your information as described in the Terms of Use. Your personal information is protected by reasonable physical as well as technological security devices. We may, however, disclose and / or transfer your information to our affiliates, agents, service providers, etc. for business purposes and to provide you a better experience. Notwithstanding anything to the contrary contained anywhere in the Terms of Use and to the greatest extent permitted by applicable laws, we will not be responsible in any manner whatsoever if information (including but not limited to the Payment Data) provided by the User gets exposed and/or misused by any third party who accessed such information without any authorization from us.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

If you choose a payment gateway to complete your purchase, then the payment gateway may store your credit/debit card data (“Payment Data”). It is encrypted through the Payment Card Industry Data Security Standard (“PCI-DSS”). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements helps to ensure the secure handling of Payment Data by us and our service providers. We capture certain information during the order process, including time, date, IP address, and other information that will be used to locate and identify individuals for combating fraud. If any order is suspected to be fraudulent, all records will be submitted, with or without a subpoena, to law enforcement agencies and to the credit/ debit/ payment instrument group/ bank for fraud investigation, as may be deemed appropriate by us and we will endeavour to cooperate with authorities to prosecute offenders to the full extent of the law.

GEPL owns all the intellectual property rights associated with the Website and the contents therein. No right, title or interest in any downloaded material is transferred to you as a result of any such downloading or copying. The Website is protected by copyright as a collective work and/or compilation (meaning the collection, arrangement, and assembly) of all the contents of this Website, pursuant to applicable laws.

Certain elements of the Website will contain material submitted by other Users and some parts of the Website contain advertising/other material submitted to us by third parties. We reserve the right to omit, suspend and/or change the position of any advertising material submitted for insertion. Acceptance of advertisements on the Website will be subject to our terms and conditions which are available on request.

Our logos, product and service marks and/ or names, trademarks, patents, copyrights and other intellectual property, whether registered or not (“Our IP”) are exclusively owned by us. Without the prior written permission from us, the User agrees to not display and/or use the Our IP in any manner. Nothing contained in this Website or the content therein, should be construed as granting, in any way, any license or right or interest whatsoever, in and/ or to Our IP, without the express written permission from us.

References on this Website to any names, marks, products or services of third parties or hypertext links to third party websites or information are provided solely for your convenience to you and do not in any way constitute or imply our endorsement, sponsorship or recommendation of the third party, information, product or service.

Third Party Use

In general, the third-party service providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction from you or us. Thus, if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

As an example, if you are located in India and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our Website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or the Terms of Use.

Please note that when you click on links provided in our Website, they may direct you away from our Website. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Acceptable Use

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation:

  1. attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization;
  2. attempting to interfere with service to any other User, host or network, including, without limitation, via means of submitting a virus to the Website, overloading, 'flooding,' 'spamming', 'mail bombing' or 'crashing';
  3. sending unsolicited email, including promotions and/or advertising of products or services; or
  4. forging any transmission control protocol /IP packet header or any part of the header information in any email or newsgroup posting.

Violations of system or network security may result in civil and / or criminal liability. We will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting Users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Website or any activity being conducted on this Website. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, or intelligent agents) to navigate or search this Website other than the search engine and search agents available on this Website and other than generally available third party web browsers.

Email

In order to provide you with timely notice regarding our new products and services, we may send you email notices. To facilitate this service, we may note some of the pages you visit on our Website. At any time, you may discontinue this service by using the link provided in the mailers itself or sending an email to care@kydsmart.com or mailing us at: Gariddhi E-Serve Private Limited 2/1B Dr. Rajendra Road, Kolkata, WB, 700020, India, requesting that your email address be removed from our lists.

Cookies

Cookies are tiny text files which identify your computer to our server as a unique user when you visit certain pages on the Website and they are stored by your Internet browser on your computer's hard drive. Cookies can be used to recognize your IP address, saving you time while you are on, or want to enter, the Website and not for obtaining or using any other information about you. The acceptance of cookies is not a requirement for visiting the Website. However, we would like to point out that some functionality of the Website and ordering is only possible with the activation of cookies. 

Exceptions

While we will not voluntarily disclose your personal data, we may disclose such information if we are required to do so by a court order, if we are requested to do so by government or law enforcement authorities, if we are required to do so pursuant to other legal processes, or if it becomes necessary to protect our rights or property.

Contact

If you have any queries in relation to the use and protection of your personal data or otherwise in relation to the Website, please contact our Privacy Compliance Officer at care@kydsmart.com or by mail at Gariddhi E-Serve Private Limited 2/1B Dr. Rajendra Road, Kolkata, WB, 700020, India